LG CNS earns global recognition for AI-powered workplace services

The Korea Times - Oct 19, 2026

LG CNS has earned international recognition for its artificial intelligence (AI)-powered workplace services, becoming the first Korean company named a “Major Player” in IDC’s 2026 assessment of the global digital workplace services market. The IT services company said Monday that it was included in the evaluation alongside 18 global technology companies, including Tata Consultancy Services, Infosys, NTT DATA, Cognizant, Dell and HP. IDC MarketScape evaluates technology vendors based on their business capabilities, future strategies, products, services, customer references and real-world client experiences. LG CNS attributed its recognition to its agentic AI platform, a:xink, which is designed to move beyond information retrieval and routine assistance to execute workplace tasks autonomously. The platform offers services including enterprise portals and groupware, mobile workplace tools, personal AI agents, AI-powered translation and meeting support, and automated document creation. IDC highlighted LG CNS’ AI-native platform capabilities, expertise in regulated industries and secur

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